FAQS
SIZING:
Do you have a size chart?
Answer: Yes. Each product will have it's own size chart provided by our vendor. You can locate the size chart in the product description and also just above the product price. Just look for the ruler icon. It will provide a drop down size chart to help you select the best size for your pet
How do I measure my dog?
Let's start by using a measuring tape and measure the circumference of the largest or widest part of your pet's chest. Just like you would measure your waist, do the same for your pet. Allowing the measuring tape to be a little loose and allow for breathing room. No one wants a skinny jeans look anymore. Just kidding, maybe your do.
Next, go to the neck and do the same. Measure around the neck's circumference loosely.
Lastly, using the measuring tape, measure from the base of the neck down the back to the base of the tail while the pet is standing.(very important for accurate measurements) Then you will see where the material ends or should end. (For males, this will be very important. It would be best to bring the measurement up the back a bit to allow for the underbelly to come up for potty time.)
My dog weighs XX (Fill in the blank) What size does he wear?
Answer: Weight can come into play later when selecting a size. But the best way and most accurate way to ensure a better fit is measuring your dog's chest, neck, and length. Just like humans, a dog can carry their weight differently than another dog that weighs the same.
These measurements and weight can be used to select a size that best fits the comfort of your pet.
My dog is in between sizes. What size should I select?
Answer: Going up to the next size is recommended. We do not offer custom pet apparel so we try to get the best fit possible with the sizes available. Comfort over vanity is better I say. If a vendor product sizing run large or small, you will be notified in the product description to help you select the right fit for your pet.
Do you offer clothes for BIG dogs?
Answer: Our small pet boutique specializes in dressing small dog breeds. There are however, some styles that can accommodate large breeds up to 80 pounds. Check the size chart in the product description for availability.
RETURNS
I ordered the wrong size and need to return. Where do I send it?
Answer: Our store is closing and our last day is January 31,2023
All sales between the dates December 30, 2022 - January 30, 2023 will be FINAL SALE and will not requalify for returns, exchanges, or refunds.
Please use the address below for sales prior to December 30, 2022 followed up with an email or chat message.
DOGCRUSH BOUTIQUE - RETURNS
5730 N. First Avenue Suite #105-547
Fresno, CA 93710
Email: sandra@dogcrushboutique.com
I ordered the wrong size? Do you offer free return shipping?
Answer: DogCrush Boutique does not offer free return shipping.
If you ordered the wrong size we are happy to exchange merchandise to the desired size without charge. However, customer is responsible for related return shipping fee for unwanted merchandise back to DogCrush. - for more see Return Policy
Updated FAQ December 29, 2022