Please note that some countries require customs fee(s) and import taxes to be paid at time of delivery. These fees are to be paid by the consumer. At times your package may be held at the country border or port of entry until fees have been collected. These fees vary from country to country and in no way associated with SBOND LLC dba DogCrush Boutique. Nor does SBOND LLC dba DogCrush Boutique carry any responsibility in creating or collecting such import tax.
Please contact your local postal service for more information on receiving international mail.
USA/CANADA: Orders over $70.00
Flat Rate Shipping for orders under the minimum order requirement is follows:
INTERNATIONAL (NOT ALL COUNTRIES INCLUDED) $14.99
RETURNS & EXCHANGES
To be eligible for an Return & Exchange, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging. We accept exchanges due to wrong size selection or damaged product during delivery time. Please provide customer name and description of item you need to return/exchange along with the desired color and/or size.
Customers are responsible for all shipping cost for the returned product(s). Shipping cost incurred from the original order will not be refunded.
To complete a Return/Exchange Claim, please contact us within 7 days of confirmed delivery date. In the event your product arrives damaged, we will happily replace it with the same product or like product of your choice. All of our products are inspected for quality before shipment.
Please direct ALL your email requests to the following address with the subject title RETURN or EXCHANGE. Do not DM or Message. Such messages may get overlooked or unnoticed.
RETURN ADDRESS: Please contact us before shipping. You will want APPROVAL first before shipping. Returns sent without prior approval will not be issued credit.
5730 N. FIRST AVENUE
FRESNO, CA 93710